14k Gold | Minimal Elephant Necklace
- Description
- Production
- Quality
- Shipping
- Properties
Adorn yourself with the natural beauty of our 14k Gold Minimal Elephant Necklace. This stunning necklace features a delicate elephant pendant, symbolizing strength, wisdom, and good luck. Crafted from high-quality 14k gold, available in Yellow Gold, Rose Gold, and White Gold, its minimalist design makes it a versatile accessory for any outfit. A heartfelt gift for loved ones, symbolizing loyalty and unity.
- Our jewelry pieces are exclusively handcrafted and made-to-order.
- We utilize only real gold in our creations, usually 14K, with some items in 8K or 18K according to your preference.
- No gold-filled, gold-plated, or gold vermeil items over silver or other metals are used in our craft.
- Our raw materials are sourced directly from the historical gold and jewelry market of Istanbul's Grand Bazaar..
- Established in 1455, the Grand Bazaar, or Kapalicarsi, began as a local trade hub for clothing and jewelry.
- Between the 17th to 19th centuries, the bazaar was renowned by European travelers for its exceptional variety, quality, and quantity of products.
- We strive to encapsulate the spirit of this historic market in every piece of our jewelry.
- Quality assurance is our guarantee for all jewelry pieces.
- Post-manufacturing, each item undergoes detailed quality checks for any defects.
- Inspection is carried out to ensure correctness of various aspects as your order:
- Length of the jewelry piece,
- Gold carat & color check,
- Gemstone type,
- Presence of charms,
- Accuracy of measurements, - We take pride in offering a lifetime warranty against any manufacturing defects.
- We offer tracked UPS express shipping for all orders (exceptions may apply, refer to FAQ for details).
- For orders required by a specific date, kindly leave a note during checkout. We'll endeavour to expedite the process, but delivery on the specified date isn't guaranteed.
- Each of our orders is elegantly packaged in a gift-ready box, accompanied by a travel-friendly pouch.
- Please note that delivery times may fluctuate due to factors like cargo company schedules and customs procedures. In most cases (95%), orders to the US, EU, and UK are delivered within 3 business days from the shipment date, not including production time.
Very nice craftsmanship love it!
Adorable! It's even more dainty than I'd imagined & I couldn't be more excited to gift this to my friend. I was also gifted beautiful authentic Turkish trinkets & treats from Dion. So grateful!
This gift will be absolutely perfect! The elephant is so dainty and the packaging was incredible! Super pleased with everything about this purchase!!
Objekt wie beschrieben; netter Kontakt, schnelle Lieferung
The necklace and tiny elephant pendant are pretty and delicate. However, the clasp on my necklace does not work properly. It 'sticks', so is very difficult to take on and off. I have been in contact with the shop owner and she has offered up some solutions. None of which I find helpful or reasonable. One was to pay $40 for a new clasp. She would ship it to me and I would repair it myself. The other option is to send the necklace to a jeweler of her choice. My idea to resolve the situation was to take it to my local jeweler and get a quote for repair but she did not approve. So I'm stuck with a $200+ necklace that doesn't work properly. If I want it fixed I get to pay for it myself.
I will not buy from this shop again.
Fabulous customer service and surprise extras 😃
I expected a small box with just the necklace. Instead I got a box that contained the necklace and some other lovely surprise gifts, packaged wonderfully. I'm delighted.
My elephant necklace is so dainty and feminine 🥰
The necklace is beautiful! The baby elephant is special to our family and made a great graduation gift for our daughter! We loved the little extra goodies as well. Thank you
Arrived on time as scheduled
FAQ
Care instructions
- Your gold jewelry is exposed to skin oils, perspiration, dust, makeup, and more when worn on a daily basis. Clean your jewelry with a solution of 10-parts warm water and 2-parts dish soap on a daily basis to maintain the luster.
- Soak your gold jewelry pieces for 3 hours before gently scrubbing them with a soft cloth. Rinse thoroughly with hot water and wipe dry with a clean towel.
- Bonus Tip: after this, polish your jewelry with a jewelry polishing cloth for an extra shine!
- Attention: Gold is a soft metal. Brushing and drying should be done gently, and don't use a paper towel or tissue to avoid scratching your jewelry.
Lifetime Warranty
- All of our products are under our warranty for lifetime. Conditions below apply;
‣ If the stone falls off the item,
‣ If the lock/clasp breaks. - Also we will be more than happy to help you if your product requires small repairs or maintanence. Such as;
‣ If the product requires polishing or get scratched,
‣ If the product breaks or chain snaps,
*Return & re-delivery shipping costs belong to the customer.
*Any applicable customs taxes belong to the customer.
*Item must be sent back without any missing parts.
Weight & Length of Products
- Length is measured including clasp. The total distance between the beginning and the end of the product gives the full length. The usable length may be shorter due to the clasp mechanism, chain thickness, etc.
- Weight has ±5% error tolerance due to measurement instrument or the jewelry being manufactured by hand. Ring weights may be changed ±15% due to size.
- Necklace length may change 1/4" (6-7mm) due to the jewelry being manufactured by hand.
- Bracelet length may change 1/8" (3-4mm) due to the jewelry being manufactured by hand.
- Some chains may not be produced in the exact length as purchased due to each individual link size. In that case the chain will be made in closest length.
Returns & Exchanges
- Return period starts after delivery confirmation and it is limited to 7 days.
- Returned product must be sent by paying the shipping charges.
- The shipments sent must be traceable and must be sent to be delivered with signature.
- When you want to return/exchange the product you have bought, please contact us for details on how to make the shipment.
- Returned and exchanged items are subjected to 30$+10% re-stocking fee.
- Additional costs of ours (transportation, repair, customs tax, etc.) may be deducted.
- Custom & personalized orders cannot be returned and exchanged.
- For following lengths, items are also considered as personalized order.
‣ Bracelets; 6 1/2" and shorter,
‣ Necklaces; 15" and shorter,
‣ Rings; Size 4US and smaller.
Cancellations
- To cancel your order, please get in touch within 1 hour of your purchase. We allow penalty-free cancellations within this 1-hour window and will provide a full refund.
- Order cancellations are only possible if the item has not yet been shipped.
- Cancellations after indicated time period are subjected to 10% re-stocking fee.
- Any custom order cannot be cancelled, returned or exchanged after 1 hour of purchase.
- Personalized orders cannot be cancelled, returned or exchanged after 1 hour of purchase.
Uncollected Packages
- We do not take responsibility for packages that are not collected.
- Refunds will not be issued for for uncollected packages.
We reserve rights to make changes for return & exchange & cancellation conditions.
DionJewel® is a registered and protected brand name, representing our high-quality gold jewelry. Any use of the DionJewel® name or logo without explicit authorization constitutes a violation of our intellectual property rights and we will pursue necessary legal actions against such instances.
Shipping
Free & Express Shipping 🚛
- UPS Express Shipping:
‣ 🇺🇸 United States
‣ 🇨🇦 Canada
‣ 🇬🇧 United Kingdom
‣ 🇦🇺 Australia - UPS or TNT/FedEx Express Shipping:
‣ 🌍 Europe
‣ 🌏 Asia
‣ 🌎 Other regions
Key Notes:
- All orders are dispatched via free & express shipping.
- After shipping, the estimated delivery time is 1-3 business days for 🇺🇸 United States, 🇨🇦 Canada, 🇪🇺 European Union, and 🇬🇧 United Kingdom. Please note, this does not include weekends or holidays.
- Our items are made to order, typically requiring around 1-7 days for production.
- Please note, we cannot guarantee delivery times due to possible customs delays.
- In order to maintain our "free shipping" service, we employ alternative shipping methods for regions including 🌏 Asia, 🌎 South America, 🌍 Africa, and certain 🇪🇺 European countries. As a result, express shipping may not be available for some countries. For more information, please contact us.
Order tracking
- Upon dispatch of your order, you'll receive a tracking number from UPS via email.
- This tracking number allows you to monitor the shipment journey of your order in real-time on the UPS website.
- With UPS tracking, you can estimate the arrival time of your order and plan accordingly.
- If any changes need to be made to the delivery (like rescheduling or changing the delivery address), UPS tracking provides options to manage these.
- In case of any delays or issues during transit, the UPS tracking system provides timely updates.
- Remember to keep your tracking number safe for easy access to order status and for any potential communications with UPS.
PO Box & Signature Req.
- While we do deliver to PO Boxes in the 🇺🇸 United States, express shipping is exclusively for physical addresses.
- Deliveries to PO Boxes are not guaranteed and will be dispatched via a slower shipping method. We strongly recommend contacting us to provide a physical address.
- Given the nature of our products — gold jewelry, our shipments typically require a signature upon delivery. However, the delivery companies may occasionally drop the package without a signature, which is beyond our control.
- Upon shipping, you'll receive an email from UPS with options to waive the signature requirement, reschedule your delivery, or designate a specific drop-off point for your package.
Your Unique Story Told by DionJewel®
Handcrafted with Love
At DionJewel®, we pride ourselves on crafting each piece of our jewelry by hand. Our dedicated artisans invest their time, skill, and passion into every item, ensuring that it not only meets but exceeds your expectations. When you order from DionJewel®, you're not just receiving a piece of jewelry; you're getting a work of art that has been meticulously designed and lovingly crafted just for you. Each piece tells a story, yours, making it an individual and unique expression of personal style.
Every Step Counts at DionJewel®
Commitment to Quality
At DionJewel®, we hold ourselves to the highest standards of quality. Each piece of our jewelry is meticulously crafted, undergoing a rigorous quality control process at every stage of production. From the selection of the finest raw materials to the final polishing, every step is scrutinized to ensure that our jewelry meets the highest standards. With DionJewel®, you can be confident that you're receiving a piece that embodies superior craftsmanship and exceptional durability, a timeless treasure that will shine brightly for years to come.
